Billete ID: 26934 Fecha de creación: 31/03/2026 21:53 Producto : SiteKiosk Online Client Anexo: -
BilleteTipo: Soporte de pedidos Versión: 1.9.66 Idioma: Inglés
Ver: 309 Fecha de la última modificación: - Plataforma:
Nível: Suspendido Modificado por: -

Soporte de pedidos: Question about Licensing

Descripción

We had an annual cloud kiosk plan, and licenses expired after a month. We again added another annual plan, and still can't see any active licenses in our account. We are confused. Please advise

Thanks
Maddy

Respuesta: (3)
Re: Question about Licensing 31/03/2026 22:42
Your licenses have not yet been activated. You will need to login to your SiteKiosk Online account and activate the licenses under >Team >Licensing. I will send you a separate email with more info.
Re: Question about Licensing 01/04/2026 0:41
Can you also help me with refunding the recent annual license purchase? Because we already had a license for the annual plan.
Re: Question about Licensing 01/04/2026 16:41
This request has been processed. My email to you yesterday bounced back. I just tried to send a different email to you from calvin.ward(at)sitekiosk.com with the info you will need. Please let me know if you do not receive it.
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